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Roojoom
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Company state: Looking for business partners
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Headquarters: United States, Boston, Massachusetts
Deployed by early adapters as AT&T and Comcast and designated by Gartner as a 2020 Cool Vendor in AI for Customer Analytics, Roojoom’s platform Personal AI engines, invoked for each customer, drive individual journeys for customer service and for marketing. Customer journeys are run continuously across channels until the journey target is reached, demonstrating high issue resolution rates in support journeys and impactful business KPIs lift in customer engagement. Focus on WHAT you want to achieve, let Roojoom’s AI carry out the HOW