How to Migrate from Zoho Mail to XgenPlus, Step by Step (Free Plan Included)

Migrating from Zoho Mail to XgenPlus does not require changing your business email addresses. The safest approach is to prepare XgenPlus alongside Zoho, migrate email, configure DNS, switch MX records, verify delivery, and retire Zoho only after everything works.

Why Migrate from Zoho Mail to XgenPlus?

Businesses may move because of pricing, storage, security, deployment flexibility, data sovereignty, or enterprise infrastructure requirements. XgenPlus offers hosted business email and Enterprise Email Solution options, including on-premise deployment.

Step 1: Prepare Your Migration

Before changing DNS, inventory employee mailboxes, shared addresses, aliases, forwarding rules, mailbox sizes, contacts, calendars and DNS authentication records.

Create the same users and addresses in XgenPlus while keeping Zoho active. This parallel setup reduces disruption and lets IT test the environment before cutover.

Step 2: Migrate Existing Emails

The migration method depends on your Zoho plan.

Paid Zoho Plans

For plans with IMAP access, email can be copied to XgenPlus while users continue working on Zoho.

Workflow: Enable IMAP → create destination mailboxes → connect accounts → copy emails and folders → verify data → perform final synchronization.

Zoho Free Plan

Zoho's free plan does not provide IMAP, POP or ActiveSync. Migration therefore generally requires export/import. Export mailbox data, prepare the XgenPlus mailbox and import the messages. Contacts and calendars should be migrated separately where required.

Important: Signatures, filters and vacation replies may need to be recreated manually.

Step 3: Configure MX, SPF, DKIM and DMARC

DNS configuration is critical.

MX records determine where incoming email is delivered. After migration, they must point to XgenPlus.

SPF identifies authorized sending servers. Do not create multiple SPF records; update the existing policy to authorize the new infrastructure.

DKIM adds a cryptographic signature to outgoing messages. Configure the XgenPlus DKIM record for your domain.

DMARC helps protect against spoofing. Keep your existing policy where appropriate and verify SPF/DKIM alignment after the switch.

Step 4: Perform the DNS Cutover

Schedule the cutover during a low-traffic period.

Before switching:

• Verify users and groups.

• Confirm historical email has migrated.

• Test XgenPlus webmail.

• Prepare SPF and DKIM.

• Check DMARC.

• Inform employees.

Then change MX records to XgenPlus, update SPF, configure DKIM and test incoming and outgoing email.

Step 6: Keep Zoho Temporarily

Keep Zoho available during verification and check for missing messages, attachments, forwarding problems and authentication failures.

Once migration is confirmed, decommission Zoho according to your organization's retention and compliance policies.

Final Migration Checklist

Inventory → Create XgenPlus accounts → Migrate email → Migrate contacts/calendars → Configure SPF/DKIM/DMARC → Change MX → Test → Final sync → Monitor → Decommission Zoho

Key Takeaway

A successful Zoho-to-XgenPlus migration is controlled. Prepare the destination, migrate data before DNS changes, validate authentication, test users and keep Zoho temporarily available.

Ready to migrate? Review users, mailbox sizes, your Zoho plan and deployment requirements before planning the migration. Now.