Tufford Client Relations Group

With today’s technology people are the most connected to one another than any other time in history. Customer loyalty should be the highest ever, but it’s not. As a matter of fact, people feel more disconnected than ever before. Our company reestablishes the human connection that made your business successful. Our typical client has been in business for a long time and has developed a substantial list of past customers they may not have spoken to in years. Our team creates new sales and service appointments “out of old filing cabinets” for traditional and non-traditional businesses. We also help introduce new owners to a newly acquired book of business very effectively and with a higher long term retention than any traditional form letter or email. Customer follow-up is everything. If you're not calling your customers, someone else is.