Social Meets Digital

I have responded to over 60,000 reviews (and counting) and manage over 300 Google My Business pages for my clients. Doing this, I have noticed a disturbing trend. Many businesses simply don't respond to their reviews and are losing potential customers to their competition. The result? Their hard-earned dollars are going to someone else's bottom line, and it's not yours! In fiercely competitive industries, this could spell disaster, especially as we work our way through the pandemic. Your customers want to be noticed and will reward you with brand loyalty and referrals. I've seen this happen first-hand. My services provide review management and response with a healthy mixture of helping my clients appear in local search, organically. As a Review Specialist, I have seen clients increase their star ratings from under 3.1 to 4.5 and 4.8 respectively. Most importantly, I've seen businesses increase customer retention and revenue. It works! BOOM! My approach is designed to position my clients, most of whom are in v