Religence

Religence is a customer-focused performance management consulting firm specializing in the Religence Framework for CRI (Customer Relationship Intelligence) for real-time operational control and profit. Our Religence Framework for CRI links strategic planning to operational execution and customer relationship metrics to profitability for breakthrough business-to-business sales and marketing performance. There are many good, practical ways to get started collaborating. Our multi-disciplined Religence CRI consulting team can help you answer any of these: • How do you create value for customers? • Why do top priority customers buy, stay, or leave? • Who are your most profitable customers and why? • What strategy is more likely to be profitable in execution? • How well do you handle critical interaction processes--when things go right or things go wrong with customers? What is their experience like? • Who’s in charge of the relationship, of retention? Next, we can help you track the customer experience--to make se