Service Performance Group

Founded in 1992 by a former US Marine Corps officer, Service Performance Group offers tailored Customer Satisfaction (C-Sat) surveys, Social Media Monitoring Services, Mystery Shopping, Digital Performance Monitoring Company support, Calea certification support via residential surveys, Promotional Agency support, and Financial Account Acquisition for Competitive Benchmarking Services. With partnerships in the US, Canada, UK, EU and India, Service Performance Group has the depth and experience within multiple industries groups to assist those companies dedicated to improving front line service delivery capabilities, translating to repeat customer traffic and sales. Whether an ongoing partnership or a project-based assignment, Service Performance Group will tailor your program to deliver cost-effective data from which you can make decisions and take action with confidence. For more information about Service Performance Group call 1-866-567-8300.