GemSeek

GemSeek is an award-winning Customer Experience services leader working with multi-billion revenue clients worldwide. Our clients across sectors including telecommunications, healthcare, consumer, insurance & retail have seen customer acquisition, lifetime value and loyalty significantly increase. The proven return on investment for partnering with GemSeek establishes long-lasting relationships with our clients. 1. Predict customer behaviour and grow business with CX Data Science Our award-winning Predictive NPS™ model helps global Telecom leaders Vodafone and Liberty Global retain high volumes of customers each year. We automatically identify unhappy customers up to 30x faster than traditional models and provide customer service agents with real-time opportunities to save them. 2. Improve your strategy with CX Research & Insights We are recognized as a world leader in Healthcare CX. Today GemSeek works with 4 of the leading 5 global MedTech organisations with projects in over 50 countries. Beyond healthcare