Working Solutions

Working Solutions is a leader in on-demand contact center outsourcing, with operations in the United States and Canada. Started in 1996, its clients include FORTUNE 500 companies, mid-sized businesses and franchisors. Industries served span consumer services, healthcare, retail and travel. A woman-owned business led by chief executive Kim Houlne, Working Solutions is seen as an innovator in remote workforces and a pioneer of the gig economy. Through its core team of employees and network of 110,000+ independent contractors, the company provides onshore contact center solutions in customer care, sales and tech support—often with double-digit results. Workforce quality There is a lot to be said for a workforce with positive emotional connections to a thriving culture. The results aren't just anecdotal. Increased sales, reduced credit card churn, and elegant productive time, avoiding the superfluous scheduling nature of full-time employees. In the virtual classroom of Working Solutions University™, certified edu