How to Use the QuickBooks Desktop Automated Password Reset Tool

Forgetting your QuickBooks Admin password can prevent you from opening your company file and accessing important financial data. The QuickBooks Desktop Automated Password Reset Tool can help eligible users reset their passwords and regain access to their company files.

Note: This tool is not compatible with QuickBooks Desktop 2020 or newer versions. If you use a newer version, follow the password recovery instructions for your software.

Steps to Download the QuickBooks Password Reset Tool

Follow these steps to download and use the password reset utility.

Step 1: Enter Your QuickBooks Information

Visit the official Intuit support website and open the Automated Password Reset Tool page. Enter your QuickBooks license number and the business information associated with your registration. Select Next to continue.

Step 2: Verify Your Account Details

If your information does not match, sign in to your Intuit account at https://camps.intuit.com. Check your registered name, email address, primary mailing address, ZIP code, phone number, and license number.

Make sure all details match Intuit's records. The verification token will be sent to the primary contact's registered email address.

Step 3: Download the Tool

Accept the license agreement to start downloading the utility. If the download does not start automatically, select Download Now. Choose Save when prompted and save the file to your Desktop.

How to Reset Your QuickBooks Admin Password

Step 1: Run the Password Reset Tool

Open the downloaded utility and enter the security token received in your registered email account. Check your spam or junk folder if the email is missing.

Step 2: Select Your QuickBooks Version

Choose the correct QuickBooks Desktop version from the product drop-down menu. Make sure it matches the version associated with your company file.

Step 3: Select Your Company File

Click Browse for Company File and locate the company file you want to unlock. QuickBooks company files generally use the .QBW extension. Select the correct file before continuing.

Step 4: Enter the Admin Username

Enter the correct company file Admin username. The default username is usually Admin, but your company file may use a different username.

Step 5: Create a New Password

Enter your new password and confirm it in the required field. Use a temporary password if prompted, because QuickBooks may ask you to change it when you open the company file.

Step 6: Reset the Password

Select Reset Password to complete the process. Once the reset succeeds, open QuickBooks Desktop and sign in using your new password.

How to Fix QuickBooks Password Reset Problems

If the tool does not work, check your license information and registered contact details. Confirm that you entered the security token correctly and selected the right QuickBooks version and company file.

If you cannot download the utility, try again from the official Intuit website. If your QuickBooks version is unsupported, use the recovery method recommended for that release.

Always back up your company file before troubleshooting and never share your security token with unauthorized people.

Final Thoughts

The QuickBooks Desktop Automated Password Reset Tool can help eligible users recover access to their company files. Follow the verification and password reset steps carefully. If the tool does not support your version or the problem continues, contact official Intuit support for further guidance.